Relay by Clearline.
Shift handover and critical-message control that leaves a record.
Most plants pass the shift on a whiteboard, a paper log, and a two-minute conversation in a doorway. Relay makes that handoff structured, signed, and searchable — so what one crew knew, the next crew actually gets.
When something fails at 3 a.m., the investigation almost never finds that the information didn't exist. It finds that the information didn't cross the shift boundary.
Turnover is verbal and unprovable
Outgoing and incoming supervisors talk for two minutes at the gate. Nothing is written, nothing is signed, and the next audit or investigation has nothing to look at.
Open items quietly disappear
A valve left isolated, a temporary repair, a pending permit — it gets mentioned once, then drops off the third shift's radar entirely.
Directives go out and vanish
A bulletin, a procedure change, a new hazard notice goes out by email to 240 people. Nobody can say who actually read it, and the ones who needed it most are the ones in the field without a laptop.
Turn communication into something you can hold up in an audit.
Relay does not replace how your people talk to each other. It puts a frame around the moments where information has to survive a boundary — shift to shift, office to field, leadership to crew — and proves it made it across.
Structured shift handover
An enforced turnover template per unit or area. The outgoing supervisor signs it, the incoming supervisor acknowledges it, and neither can skip a required field.
Carry-forward item ledger
Anything unresolved rolls to the next shift automatically and keeps rolling, with an ageing clock, until someone closes it with a reason.
Pre-job and tailboard briefings
Capture the hazards, the controls, and every attendee's sign-on from a phone at the job site — including contractors who aren't in your directory.
Controlled bulletins
Publish a directive to defined roles or areas with mandatory read-and-acknowledge. A live board shows exactly who is outstanding, by name and by crew.
Escalation and call-out trees
Who gets called, in what order, with confirmed contact and automatic fallback when the first name doesn't answer.
Handover analytics
Ageing of carried items, acknowledgment rates by crew and shift, and the areas where the same issue keeps getting passed along instead of fixed.
Built for operations where being wrong is expensive.
Clearline Relay is sold by the site, not by the industry. These are the operations where it lands first — and the roles that own the problem it solves.
Industries
Who signs for it
Designed around what an auditor will ask for.
Compliance is not a module bolted onto Clearline Relay. The record structure, the signatures, and the retention exist because someone will eventually ask you to produce them.
- OSHA 29 CFR 1910.119 (PSM) — Operating procedures and communication of process changes to affected employees and contractors.
- ISO 45001 §7.4 — Internal communication requirements — what is communicated, when, to whom, and how it is documented.
- CCPS / API RP 754 guidance — Shift handover is treated across process-safety literature as a controlled activity, not a courtesy.
- EPA Risk Management Program — Evidence that operating and safety information reached the people running the process.
- Contractor safety programs — Briefings and acknowledgments captured for people who will never have a company login.
Where the license pays for itself.
These are the three places customers find the money. None of them require a change in headcount, and all three are numbers your finance team can already see.
Turnaround and outage windows
A missed handover item during a turnaround is measured in crew-hours of standby, not in paperwork.
Repeat work orders
When the next shift knows what was already tried, the same job stops getting done twice.
Investigation time
Pulling six weeks of handover history takes a search box instead of a records request.
How to get it before anyone else can.
Clearline Relay is not generally available. The way in today is a design partnership: a fixed fee, a product built around your operation, and the first year of license included. The list prices beside it are published so you can budget — not because you can buy them yet.
- Built around your areas, forms, and shift patterns
- First 12 months of license included
- Renewal locked at the design-partner rate for 3 years
- Direct line to the person building it
- Your data exported to you if you walk away
- All modules, no per-seat metering
- Unlimited field users
- Standard integrations included
- Business-hours support
- Not for sale yet — published so you can budget
- Multi-site rollup and corporate reporting
- SSO, SCIM, and API access
- Private or on-premise deployment option
- Named success manager and SLA
- A custom engagement, not a switch we flip
Implementation. Included in the design-partner fee. At list, it would be $9,500–$22,000 one-time depending on areas, forms, and records migrated.
More than one product. Design partners on a second Clearline product pay half the second fee, because the platform underneath is already built for your site. See where each product stands →
Prices are USD, 2026. List figures are planned, not promised, and will be confirmed before general availability.
Five more products, one platform.
Clearline Sentinel
From near-miss to closed corrective action, with nothing lost in between.
03 · Software & SystemsClearline Core
Turn any paper form into a controlled digital workflow — without hiring a developer.
04 · LogisticsClearline Ledger
Know what's on site, who has it, and what it's costing you to sit there.
05 · TrainingClearline Certus
Every worker on site qualified, current, and provable — including the contractors.
06 · Applied AIClearline Insight
Your own procedures, incidents, and records — answerable in plain English, with the source attached.
Help build Clearline Relay.
Tell us the site, the shift pattern, and the problem that keeps coming back. If it is a fit, you get the product built around it, and you are running it before it goes on sale.
Start the conversationor email sales@clearlineprotocol.com