◆ Clearline Protocol Software  ·  AI
Available nowThree AI phone products. On their own, or added to any Clearline app.

A phone line that answers itself.

An AI receptionist, an AI answering service, and an AI that makes your confirmation calls. Each does one job on the phone, and says out loud that it is a machine.

Built on the same platform as the five local-business apps. When a business already runs Bookline or Order-Ahead, the AI sees the real calendar and the real orders — it books, moves, confirms and looks things up rather than promising to. When it cannot help, it takes a message worth having and gets it to the right person before the caller has hung up.

First ringanswered, every time, in the same calm voice
Secondsfrom hang-up to the message in your pocket, with a transcript
Every callopens with “I’m an automated assistant”
The three products

One job each. Pick the one your phone needs.

Same engine, three jobs. Each is its own product with its own page and price. They share one sign-in, one dashboard, and one rule: the machine never makes something up — it answers from what you gave it, or it takes a message.

01  ·  Reception

Frontline

An AI receptionist on your line. It answers, works out what the caller needs, and puts them through, books them, or takes a message.

See how it works Try the live demo
02  ·  Answering

Answerline

An AI answering service for businesses with nobody at a desk. It answers the common questions, takes a proper message, and gets it to the right person.

See how it works Try the live demo
03  ·  Outbound

Callline

The AI that makes the calls you never have time for. Appointment confirmations for Bookline, order-ready calls for Order-Ahead, reminders.

See how it works Try the live demo
Add-on or on its own

Add it to what you already run.

Every Clearline app can have an AI line. The pairings below are the ones that earn their keep on day one. A business on none of the apps can still have the line; the calendar and order features switch on the day it does.

Bookline+ Callline

Confirmation calls the day before, with reschedules against the real calendar. The no-show fix.

Bookline+ Frontline

Callers book, move and cancel on the phone, with the same rules as your booking page.

Order-Ahead+ Callline

The customer gets a call the minute their order is marked ready.

Order-Ahead+ Frontline

“Is my order ready?” answered from the real order, not a guess.

Stockroom+ Answerline

The phone answered while every tech is on a job. Urgent calls put through; the rest waits.

Shopline+ Answerline

Store hours, returns, “do you have it in a medium” — answered, or a message taken.

Tourline+ Frontline

Buyer calls answered in the agent’s name and routed to the agent, with a message if they are showing.

Nothing yet+ any of the three

A business that runs no Clearline app can still have the line. The calendar and order features switch on when they do.

How a call goes

From the ring to your inbox.

The same six steps on every call, whichever product answers it.

01

It rings

Your number is forwarded to the line we give you. Nothing on your side changes.

02

It answers, and says what it is

“This call may be recorded, and I’m an automated assistant. Thanks for calling …” Your name, your hours, your voice of choice.

03

It listens

One question at a time. It reads numbers and names back before it does anything with them.

04

It does one thing

Answers from the facts you gave it. Or transfers to the right person, warm. Or books, moves or cancels in the real calendar. Or takes a message.

05

It wraps up

When the caller has what they need, it ends the call politely. It does not chat.

06

You see everything

Seconds later: a two-sentence summary, the outcome, the transcript, the recording, and the message — already texted and emailed to whoever owns it.

A sample call

Read one before you talk to anyone.

A Frontline call for a salon that runs Bookline. Each product page has its own. Names and numbers are made up; the behaviour is exactly what your callers get.

A Frontline call for a salon on Bookline. Every time it offers came from the real calendar; the booking landed there.
  • AssistantThis call may be recorded, and I'm an automated assistant. Thanks for calling Shear Luck Salon, this is Ava. How can I help you?
  • CallerHi, I need a haircut with Maria sometime Friday afternoon.
  • AssistantSure. Checking the calendar. Friday with Maria I have two thirty, three fifteen, or four. Which works?
  • CallerThree fifteen.
  • AssistantThree fifteen Friday for a haircut with Maria. Can I get your name and the best number for a reminder?
  • CallerDana Lee, and this number is fine.
  • AssistantDana Lee at eight three two, five five five, oh one two three. Booking that now. You're set for Friday at three fifteen with Maria. You'll get a text the day before. Anything else?
  • CallerNo, that's it.
  • AssistantThanks, Dana. See you Friday.
Built to hold up

The rules the machine cannot break.

A machine on a phone line has to be honest, careful, and on the record. These are enforced in the database and the call itself, not in a settings page someone could miss.

  • It says it is a machine. — The first sentence of every inbound call and every outbound call. Callers who ask are told plainly. A switch per business; it defaults on and we ask you to leave it there.
  • It only knows what you gave it. — Your business facts, your departments, your FAQs, your calendar and orders. No web, no guessing. Anything else: “I don’t know, but I can take a message.”
  • Opt-out is absolute. — STOP by text, “don’t call me again” on a call, or a switch in your dashboard. The number is out for calls and texts, with a record of when and why. Marketing calls need written consent; the database enforces it.
  • It calls at civil hours. — Outbound calls stay inside your window, in your time zone, and never outside 8 a.m. to 9 p.m. whatever you set.
  • Everything is on the record. — Transcript, recording, summary and outcome for every call, on a dashboard that works on your phone. Your data, exported on request, deleted on request.
  • Your number stays yours. — You forward to us. Turn forwarding off and it is exactly as it was. No porting, no lock-in.
Questions

The ones everybody asks.

Short answers. If yours is not here, the form below reaches a person.

Will callers know it is a robot?

Yes, in the first sentence, every call. We think that is the only honest way to run one, and callers relax once they know what they are talking to.

What happens when it does not know?

It says so and takes a message. It does not invent a price, a policy or an opening. That is a rule, not a hope.

Do I need a new phone number?

No. We give you a line and you forward your existing number to it from your carrier — always, after hours, or only when you do not pick up. A minute to turn on, a minute to turn off.

Can it actually book things?

On Bookline, yes: real openings, real bookings, same rules as your booking page, no double-booking possible. On Order-Ahead it looks up real orders. Without either, it takes a message.

What does it sound like?

A calm, natural voice; pick from a few. It uses short sentences, one question at a time, and reads numbers back. Spanish can be switched on for a line.

What does it cost?

A flat monthly price per business with minutes included. Three prices, one per product, and a lower add-on price when you already run a Clearline app. Tell us about the shop and you get a number.

Get set up

Tell us about your phone.

Three minutes. A person reads it and replies within two working days with a price and the next step. No sequence, no newsletter.

Got it.

Your details are in. You will hear back within two working days at the address you gave us. If it is urgent, email sales@clearlineprotocol.com directly.

Plain words are fine. This is the part we actually read.

We reply to every one. No sequences, no newsletter, no reselling your details. If you would rather just email, sales@clearlineprotocol.com reaches the same person.

Also from Clearline

The five apps the AI plugs into.

Order-ahead for food shops, inventory for trades, appointments for stylists and groomers, an online store for retail, and listing videos for realtors. Flat monthly price per business, running the day you get your key.

See the five local-business apps