Answerline by Clearline.
An AI answering service for businesses with nobody at a desk. It answers the common questions, takes a proper message, and gets it to the right person.
For trades, solo operators, and anyone whose phone rings while they are on a roof, under a sink, or with a client. Answerline does not pretend to be a receptionist. It answers what it can from the facts you gave it, and for everything else it takes a message worth having: who, a callback number read back, what it is about, how urgent — and sends it to the right person by text and email before the caller hangs up.
The call you missed at 2:15 was the job. They rang the next name at 2:16.
Voicemail is where jobs go to die
Most people will not leave one. The ones who do give you half the story. Answerline takes the whole story, every time.
The same six questions
Do you do this, what area, are you open Saturday, how much roughly. Answerline answers them the way you would, and knows when to stop and take a message.
Urgent, or just loud
A leak at midnight is different from a quote request. You decide which department can be reached after hours; everything else is a message for the morning.
Everything it does, in the order a call happens.
Answerline does one job on the phone. Nothing here needs a manual, and nothing is bolted on for a feature list.
Answers, in your name, any hour
Your business, your area, your hours, your services in a paragraph. It opens by saying it is an automated assistant. Callers who ask are told plainly.
Takes a structured message
Name. Callback number, read back digit by digit. What it is about, in their words. Which department. How soon they need a reply. No more sticky notes.
Sends it to the right person
Each department has its own text number and email. Estimates go to whoever does estimates; billing goes to billing. Or everything to you — your call.
Puts urgent calls through
Mark a department as an urgent line and Answerline will transfer to it when the caller says it cannot wait. Nothing else gets through after hours.
Answers the FAQs you wrote
Short answers you keep in the dashboard. If a question is not on the list, it says so and takes a message rather than inventing an answer.
Looks up the calendar, if you have one
A business on Bookline gets appointment lookup, booking and rescheduling on the same line, using the same rules as the booking page.
One location, real customers, a phone that will not stop.
Answerline is priced and built for a single business. Add it to a Clearline app you already run, or start with it alone.
Businesses
Who uses it
The things we got right on purpose.
A machine on your phone line has to be honest, careful, and on the record. These are the rules it cannot break.
- It says it is a machine. — First sentence, every call. Recording notice and automated-assistant disclosure in one breath. A switch you can turn off; leave it on.
- It reads the number back. — A callback number with a wrong digit is a lost job. The assistant repeats it and waits for a yes before it moves on.
- Messages cannot get stuck. — Every message is saved first and sent second. If a text fails, it says so on the dashboard next to the message rather than vanishing.
- Every call is on the record. — Transcript, recording, two-sentence summary and the outcome, within seconds of hanging up.
Your number, your name, your dashboard.
Every Answerline is set up as your business, not as ours. Callers hear your name; the machine is the only thing that mentions Clearline.
Your number stays your number
Forward your existing number to the line we give you — all the time, after hours only, or only when you do not pick up. Nothing to install, nothing to port.
- Set it up from your carrier in a minute
- Turn it off and everything is as it was
- Texts come from your own line, so replies reach you
A dashboard on your phone
Messages with a call-back button, marked new until you deal with them. Every call with its transcript. Departments and FAQs you can change from the truck.
- Same sign-in as the rest of Clearline
- Give a dispatcher a key, take it back any time
- Urgent messages are flagged, loudly
Read one before you talk to anyone.
A real transcript shape, with a sample business. Names and numbers are made up; the behaviour is exactly what your callers get.
- AssistantThis call may be recorded, and I'm an automated assistant. Thanks for calling Bayou Plumbing, this is Ava. How can I help you?
- CallerYeah, I've got water coming through the kitchen ceiling. Is anyone available today?
- AssistantI'm sorry, that sounds urgent. I can get this to the on-call plumber right now. Can I get your name and the best number to reach you?
- CallerSam Ortiz, two eight one, five five five, oh one four oh.
- AssistantSam Ortiz at two eight one, five five five, oh one four oh. And the address?
- CallerFourteen twelve Elm Street, Deer Park.
- AssistantGot it, one moment while I write that down. That's marked urgent and sent to the on-call plumber with your number and address. Would you like me to connect you to them now, or is a callback in the next few minutes fine?
- CallerConnect me.
- AssistantLet me connect you with the on-call line. One moment.
One flat monthly price. No contract.
A flat monthly price per business with a bundle of minutes included, and a per-minute rate past that. Less than Frontline, because it does less. No setup fee, no contract.
Two more AI products, and the five apps they plug into.
Frontline
An AI receptionist on your line. It answers, works out what the caller needs, and puts them through, books them, or takes a message.
03 · OutboundCallline
The AI that makes the calls you never have time for. Appointment confirmations for Bookline, order-ready calls for Order-Ahead, reminders.
The five appsLocal business
Order-Ahead, Stockroom, Bookline, Shopline and Tourline. Any of them can have an AI line added.
Have Answerline on your line by next week.
Tell us the business, the hours, and what happens to a call today. We set it up, you forward your number, and it is answering the same afternoon.
Get set upor email sales@clearlineprotocol.com